The terms of the mobile warranty differ depending on your offer as well as the brand and date of purchase of your mobile. First, identify your situation in order to find the information relating to your warranty.

1. Usman Rashid Mobiles L.L.C dxb offers a 12-month warranty on all products, providing customers with the confidence and peace of mind when shopping on our website.

2. If in the rare event, your purchase fails to operate under normal use and service, due to defects in parts or workmanship, our warranty will cover the cost of parts and labour to either repair or replace your warranty return with a like for like model. Replacements will be issued under the specification and the cosmetic appearance of the handset returned.

3. Should there be any differences in make, model, colour, memory, or network, then this will be agreed by both parties.

4. We aim to repair or replace all warranty returns within a reasonable time, but lead times will vary depending on the availability of stock and/or replacement parts.